NAR releases simulation training platform to tackle discrimination in real estate

The National Association of REALTORS® (NAR) announced their release of a free interactive training platform, Fairhaven, designed to help combat discrimination in the real estate market. This new online training is available to all REALTOR® members.

Once the training is launched, agents will find themselves in a simulation where they work against the clock to close four deals, confronting various scenarios where discrimination enters the transaction. Agents will receive customized feedback to incorporate fair housing principles in their daily interactions.

“The Fairhaven training was an eye-opener for me,” said Lynn Sanborn, Windermere RE/East Inc. | Yarrow Bay. “I would have thought I knew all this. I found myself questioning how I would handle the scenarios presented. Even with 30 years in the real estate industry, I did not always choose the right way. This was so helpful in giving guidance on the right thing to do in many situations.”

NAR describes the training simulation this way:

In the fictional town of Fairhaven, agents must choose how to respond to various scenarios involving discrimination in real estate. They advance through the simulation based on their answers and receive feedback on their performance. In an innovative approach, the course also places agents in the role of a client experiencing discrimination. The client point-of-view scenarios are paired with powerful testimonials illustrating the impact of housing discrimination in real people’s lives.


“We are excited to announce the release of Fairhaven, a new approach to fair housing training that is unlike anything currently available in the real estate industry,” said Charlie Oppler, NAR’s 2021 president. “Fairhaven uses the immersive power of storytelling to deliver powerful lessons that will help promote equity in our nation’s housing market.” was developed as a part of NAR’s ACT! Initiative, which is their fair housing action plan that emphasizes on accountability, culture change, and training in efforts to promote equal opportunity in real estate.

This training is through and will take roughly 60-100 minutes.