NAR releases simulation training platform to tackle discrimination in real estate
Once the training is launched, agents will find themselves in a simulation where they work against the clock to close four deals, confronting various scenarios where discrimination enters the transaction. Agents will receive customized feedback to incorporate fair housing principles in their daily interactions.
NAR describes the training simulation this way:
In the fictional town of Fairhaven, agents must choose how to respond to various scenarios involving discrimination in real estate. They advance through the simulation based on their answers and receive feedback on their performance. In an innovative approach, the course also places agents in the role of a client experiencing discrimination. The client point-of-view scenarios are paired with powerful testimonials illustrating the impact of housing discrimination in real people’s lives.
“We are excited to announce the release of Fairhaven, a new approach to fair housing training that is unlike anything currently available in the real estate industry,” said Charlie Oppler, NAR’s 2021 president. “Fairhaven uses the immersive power of storytelling to deliver powerful lessons that will help promote equity in our nation’s housing market.”
Fairhaven.realtor was developed as a part of NAR’s ACT! Initiative, which is their fair housing action plan that emphasizes on accountability, culture change, and training in efforts to promote equal opportunity in real estate.